If you can't remember the login to the admin side of your store and the password rest tool isn't sending you an email to regain access the only way access can be regained is to forcefully change it in the database.
1. Via your web hosting account loginto phpMyAdmin.
2. Locate your stores database. If you are unsure which one it is you can find this in the includes/global.inc.php file of your store.
3. Browser the table `CubeCart_admin_users`. This may have a prefix at the start.
4. Locate the row for the admin account you wish to regain access to.
5. Make the following changes:
| Field | Description | Example Value |
|---|---|---|
| password | MD5 Hash of plain text password. It is possible to enter this in plain text and use the "Function" dropdown menu to select "MD5". phpMyAdmin will then automatically conver it to an MD5 hash on save. | qTX4Yw3g |
| salt | This is the salt added to your password for added security. This must be empty so remove any text there right now. | |
| new_password | This will be updated to 1 on next successful login to use improved password hash. Please set to zero. | 0 |
| status | This determines if the account is active or not. Make sure it is set to 1. | 1 |
| super_user | This determines if the account has full super user access or not. | 1 |
Comments
5 comments
Hi
These instructions are having no effect on the log-in. I've followed the instructions to edit the admin log-in and even created a new super-user. Cubecart is not letting either id log into the store system.
No effects for me too. I have installed CubeCart on my Windows 10 computer with PHP 7.1.26 and MySQL 5.7.25. Installation was fine but now I cannot log into admin dashboard. Username and Password are correct, when I click Log In button the page refreshes, credentials disappear and I am stuck on that page again. Any help please? Thanks.
Please try again. This will work when carried out correctly and session handling is working correctly on your server.
does not work, tried this twice now.
If you are sure it's done right then there is a different problem such as a session issue on the server or cookie issues with your browser. Try using a password of just numbers and letters and clear your browser cookies. If the issue remains then deeper a investigation is required.
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